Ibex Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

Ibex Airlines applies ticket cancellation and refund rules based on fare conditions:

Ticket Cancellation

Passengers may cancel their booking in accordance with the terms attached to the ticket.

Refund Eligibility

Refunds are processed based on the fare rules, with applicable cancellation charges deducted where specified.

Request Process

Refund requests must be submitted through the original booking channel or the airline’s authorized service points.

Processing Time

Refunds are issued after verification of ticket conditions and payment details.

For more detailed assistance on cancellation and refund terms, please contact Ibex Airlines Japan Office directly at Tel: 0570 057 489 (Japan only).