Loong Air, GJ series flights at Kansai International Airport (KIX)

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Zhejiang Loong Airlines Co. Ltd (Chinese: 浙江长龙航空有限公司), branded as Loong Air (长龙航空) and previously as CDI Cargo (长龙国际货运航空有限公司), is a Chinese airline based in Hangzhou Xiaoshan International Airport in Hangzhou, Zhejiang.



As of April 2026, Loong Air operates a fleet primarily composed of Airbus A320 family aircraft, deployed on short- to medium-haul international routes. Flights on the Kansai sector are configured with a single Economy Class cabin, aligned with the airline’s hybrid service model.

Contact Loong Air

Loong Air offers scheduled flights to Tokyo and Osaka, Japan.

Loong Air Japan Contact Information

Tel: +81 72 456 6320

Office Hours

Monday - Friday : 9:00 am - 12:00 pm / 1:00 pm - 5:30 pm

Closed on Weekend and Public Holidays
 

Inquiries managed by Loong Air Japan Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Loong Air Call Center (7x24 ) as below:

Head Office Tel Number Email
No.89, Hangjing Road
Xiaoshan International Airport
Xiaoshan District
311207 Hangzhou
Zhejiang, China
956 199 (24 hours) service@loongair.cn
e-commerce@loongair.cn

Prior to boarding your Loong Air flight, you might want to verify the information for:



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