Alaska Airlines Lost and Found

Lost and Found

If an item is lost during an Alaska Airlines journey or within the airport, assistance is available through Lost and Found services coordinated by the operating airline or airport authority.

Items Left on Board the Aircraft

Items left onboard flights arriving at Kansai International Airport are collected by cabin crew and transferred to ground handling staff for recording and storage.

Items Lost at the Airport

Items misplaced within Kansai International Airport terminals are handled by the airport’s lost property office.

Baggage-related Lost Property

Passengers must report delayed or missing checked baggage immediately upon arrival at the baggage service counter. A Property Irregularity Report (PIR) is issued for tracing.

Reporting a Lost Item

Passengers must provide flight details, baggage tag numbers, and a description of the missing item when submitting a report through the operating airline.

Recovery and Collection

Recovered items are stored for a limited period. Identification and proof of ownership are required for collection. Delivery arrangements may be available depending on location.

Passengers are advised to retain valuables in cabin baggage.

For further information on lost and found inquiries, please contact Alaska Airlines Service Hotline at Tel: +1 800 252 7522 (USA & CA) / 001 206 485 4390 (International).