Qantas, QF series flights at Kansai International Airport (KIX)

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Qantas, Australia's flagship airline, operates from its main hub at Sydney Airport. The airline connects destinations across Oceania, North America, Europe, and Asia, including Japan, with flights to Tokyo Narita Airport and Osaka Kansai Airport. In addition to its international services, Qantas offers domestic flights within Australia. The airline also owns Jetstar Airways, a low-cost carrier with both international and domestic routes, and holds stakes in Jetstar Japan.

Japan is a key destination for Qantas, offering frequent flights from Australia to major Japanese airports. With services from both Qantas and its subsidiaries, including Jetstar Japan, travelers can enjoy seamless travel between Australia and Japan.

As of November 2025, Qantas serves 65 domestic destinations and 35 international destinations in 27 countries including Japan.

Contact Qantas

Qantas offers scheduled flights to Osaka Kansai Airport (KIX).

Qantas Osaka Contact Information

Japan Office

Tel: +81 3 6833 0700 (within Tokyo) / +81 120 207 020 (outside Tokyo / Kanto)

Working Hours

In Japanese:

Monday - Friday: 9:00 am - 4:30 pm

In English: 24/7
 

Inquiries managed by Qantas Osaka Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Qantas Airways Call Center in Australia as below:

Head Office (HQ) Tel Number Office Hours
Qantas Airways
10 Bourke Road
Mascot NSW 2020
Australia
13 13 13 (Australia only)
1300 555 727 (Australia only)
+61 2 8222 2439 (International)
24/7

Prior to boarding your Qantas flight, you might want to verify the information for:



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