Delta Air Lines Lost and Found

Lost and Found

If you misplaced your belongings while traveling with Delta Air Lines at Kansai International Airport (KIX), assistance is available through both the airport’s and airline’s Lost and Found services.

Items Lost within Kansai International Airport

For items lost within Terminal 1 public areas, such as security checkpoints, restrooms, or restaurants, please contact the Kansai Airport Information Counter located on the 1st floor of Terminal 1. You can reach them by phone at +81 72 455 2500 for guidance and assistance.

Items Lost Onboard Delta Air Lines Flights

If your belongings were left onboard a Delta aircraft or near the airline’s boarding gate, contact Delta Air Lines Ground Handling Services at Kansai International Airport.

You may also visit the Delta check-in counters in the International Departure Area of Terminal 1 for help tracing your items through the airline’s internal system.

Alternatively, you can report your lost item online via Delta’s official Lost Item Report form on their website or contact Delta Japan Customer Service for further assistance.

Additional Information

When reporting a lost item, provide details such as your flight number, travel date, seat number, and a clear description of the item. Valuable documents like passports or IDs are usually transferred to the Airport Police Office for safekeeping.

Found items are retained for a limited period, so passengers are advised to report losses as soon as possible.

For further information on lost and found inquiries, please contact Delta Air Lines Japan Service Hotline at Tel: 0570 077 733 (Local Call) / +81 4 7631 8000.