Japan Airlines, JL series flights at Kansai International Airport (KIX)

OsakaAirport.com » Airlines in Kansai Airport (KIX) » Japan Airlines (JAL) Osaka Office

Japan Airlines Co., Ltd. (JAL) (日本航空株式会社), also known as Nikkō (日航), is Japan's flag carrier, headquartered in Shinagawa, Tokyo. Founded on August 1, 1951, and commencing operations on October 25, 1952, JAL operates a global network.

Japan Airlines (JL/JAL)

The airline's main hubs are Tokyo's Narita (NRT) and Haneda (HND) airports, as well as Osaka's Kansai (KIX) and Itami (ITM) airports. JAL provides both domestic and international passenger services, along with cargo and mail services, through subsidiaries such as J-Air, JAL Express, Japan Transocean Air, and JAL Cargo.

Known for its excellent service, JAL plays a key role in the global airline industry. The airline operates a wide range of flights, including codeshares, making it easy for travelers to connect anywhere in the world.

Japan Airlines Cabin Crew

As of January 2025, the airline serves 52 domestic destinations and 38 international destinations in 21 countries.

Contact Japan Airlines

Japan Airlines offers scheduled flights to Osaka (KIX).

Japan Airlines Osaka Contact Information
Osaka Office Tel: 0570-025-121 / +81(0)3-6733-3062 Working Hours Daily: 8:00 am - 8:00 pm Baggage Inquiry Kansai International Airport Tel: 072-455-3091 Working Hours Daily: 9:00 am - 5:00 pm

Queries handled by Japan Airlines Osaka Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Airport Self Service Kiosk Check-in
Unaccompanied Minor Service
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Products
Airport Facilities
Delayed Flights
Sakura Lounge Service
Corporate Reward Program
Flight Messaging Service
Animals and Pets

Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
JAL Global Club (JGC)
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Trip Insurance

Japan Airlines HQ in Tokyo (Photo by: Kajima)

If you're unable to find the answer from local agent, please contact Japan Airlines Customer Service Hotline in Tokyo as below:

Head Office (HQ)	Tel Number	Office Hours
4-11, Higashi Shinagawa 2-Chrome, Shinagawa-ku Tokyo, 140-8605 Japan	+81(0)3-6733-3062	Daily: 8:00 am - 8:00 pm

Before boarding to Japan Airlines, you may want to check the information for:

Airlines