Singapore Airlines, SQ series flights at Kansai International Airport (KIX)

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Singapore Airlines, Singapore’s flagship carrier, offers premium service and an extensive global network from Changi Airport. It connects major destinations across Asia, Europe, North America, and Oceania, including direct flights to Tokyo and Osaka. The airline provides smooth travel to and from Japan via Osaka Kansai Airport (KIX) and Tokyo Narita Airport (NRT).


As the first airline to operate the Airbus A380, the world's largest passenger aircraft, Singapore Airlines continues to lead in aviation innovation. The airline provides top-notch services for both business and leisure travelers on flights to Japan, maintaining high standards in aircraft handling, engineering, and customer service across its worldwide operations.

As of November 2025, Singapore Airlines serving 78 destinations and the wider group (including its subsidiary Scoot) covering 37 countries/territories.

Contact Singapore Airlines

Singapore Airlines offers scheduled flights to Osaka Kansai Airport (KIX).

Singapore Airlines Osaka Contact Information

Japan Office

Tel: +81 3 4578 4088

Working Hours

In Japanese:

Monday - Friday: 8:00 am - 6:00 pm

In English: 24/7

*Ticketing service counter has been closed.


Osaka Airport Office

Row D, Check-in Counter
Kansai International Airport
1 Ban, Senshukukokita
Izumisano, Osaka 549-0001
Japan

Tel: +81 3 4578 4088 (Reservations)
Fax: +81 72 456 5019

Working Hours

In Japanese:

Monday - Friday: 8:00 am - 6:00 pm

In English: 24/7

*No Reservations and Ticketing facilities available in Airport office.


Osaka Lost and Found Office

3F South Airline Building
1 Senshu Kuko Naka
Tajiri-cho Sennan-gun
Osaka 549-0011 Japan

Tel: +81 50 3785 8410
Fax: +81 72 456 5019

Working Hours

Daily: 4:30 pm - 6:30 pm

*For Delayed and Damaged baggage enquiries only.


Inquiries managed by Singapore Airlines Japan Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Singapore Airlines Customer Service Hotline as below:

Office Tel Number Office Hours
Singapore Airlines
2 Orchard Turn
#04-05 ION Orchard
Singapore 238801
+65 6223 8888
1800 224 4243 (Lost & Found)
9:30 am - 6:00 pm (Mon - Sat)
9:30 am - 5:00 pm (Sunday)

Prior to boarding your Singapore Airlines flight, you might want to verify the information for:



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